Why AI Is Mandatory Now—What Shopify Knows That Ops Leaders Can’t Ignore

Shopify mandated AI proficiency—here’s how it affects your career immediately.

I finally finished Severance and White Lotus last night—a weight lifted that means I can get back to the good stuff: sending newsletters your way. Perfect timing too.

While everyone's chasing the latest AI announcements and debating hypothetical futures, the real story is happening behind closed doors. This is where leadership teams are making the decisi…